Public Offer Agreement

1. Subject of the Agreement

1.1. This Agreement is a public offer of Firesoft, LLC, Tashkent, Uzbekistan (the "Company") to any person who uses SellProduct (the "User").

1.2. SellProduct is a shop management service: cash register (sales and receipts), warehouse (products, stock, deliveries from suppliers), customers and debts, workers and roles, statistics, an online store page for each shop, a Telegram bot for each shop, and an integration for AI assistants. The service is provided through sellproduct.net, the management panel my.sellproduct.net and the mobile applications.

1.3. By creating an account or using the service, the User accepts this Agreement, the Privacy Policy, the Payment & Refund Policy and the Anti-Fraud Policy.

2. Account and Shops

2.1. An account is created with a phone number confirmed through Telegram. The User is responsible for keeping access to their phone and Telegram account and for every action made from their account.

2.2. A User may create several shops and invite workers to them. The shop owner assigns roles; each worker acts within the role given. The owner is responsible for the actions of the workers they invited.

2.3. The User may delete a shop at any time in the management panel; the shop's data is deleted at once. Deletion of the whole account is made on request to support.

2.4. The Company may suspend an account that breaks this Agreement or the law, as described in the Anti-Fraud Policy.

3. Plans and Payment

3.1. Each shop works on a plan. The current plans, their features, limits and prices are published on the pricing page of sellproduct.net.

3.2. The free plan has no time limit. Paid plans start with a free trial period shown on the pricing page, no payment details are required for it.

3.3. A paid plan is paid in advance for the number of months the User chooses. Payments are not charged automatically: the User makes every payment themselves. The paid period is added to the current one.

3.4. When the paid period ends, the shop keeps its data and can be viewed, but changes (sales, stock, orders) are paused until the plan is paid again or the shop is moved to the free plan.

3.5. Payments and refunds are governed by the Payment & Refund Policy.

4. Your Data

4.1. The data the User and their workers enter (products, sales, customers, debts and so on) belongs to the User. The Company processes it only to provide the service, as described in the Privacy Policy.

4.2. The User is responsible for the lawfulness of the data they enter, including their customers' personal data, and for informing their customers as the law requires.

4.3. The Company takes reasonable measures to keep the data safe and available, but the User is advised to export important reports regularly.

5. Online Store and Telegram Bot

5.1. Each shop gets an online store page (sellproduct.net/@shop) and may connect its own Telegram bot. Buyers place orders there; the shop accepts, fulfils and takes payment for them itself.

5.2. The Company is not a party to the sale between the shop and its buyers. The shop is solely responsible for the goods, their descriptions, prices, promo codes, delivery and buyers' claims.

5.3. The shop may not offer goods or content that are illegal or that infringe the rights of others. The Company may close a store page that breaks this rule.

6. AI Assistants

6.1. The User may connect AI assistants (for example ChatGPT, Claude or any other assistant that supports MCP) to their account. The assistant acts only with the permissions of the User who connected it and only while the connection is active.

6.2. Actions made through an assistant (sales, stock changes, edits) are the User's own actions. The User should confirm what the assistant is about to change and may choose a view-only connection.

6.3. The User may disconnect an assistant at any time in their profile. The Company is not responsible for the assistant itself, its answers or its availability.

7. Partner Program

7.1. A User may take part in the partner program and receive a commission from the plan payments of the shops they brought to SellProduct. The commission rate and conditions are shown in the partner section of the management panel.

7.2. Payouts are made to the bank details the partner provides. The partner is responsible for the accuracy of these details and for any taxes on the commission.

8. Rights and Obligations of the Parties

8.1. The Company undertakes to provide a stable and secure service, to keep the User's data safe and to answer support requests.

8.2. The Company may update the service, add or change plan features and limits, with notice on the website or in the management panel.

8.3. The User undertakes to use the service lawfully, to provide accurate information, not to interfere with the operation of the service and not to use it for fraud or spam.

9. Liability

9.1. The Company is not responsible for failures caused by third-party providers (hosting, Telegram, payment provider), force majeure or incorrect actions of the User or their workers.

9.2. The Company's liability under this Agreement is limited to the amount the User paid for the current paid period.

9.3. The User bears full responsibility for the accuracy of the data provided, for their business operations recorded in the service and for compliance with this Agreement.

10. Final Provisions

10.1. This Agreement is valid from the moment the User starts using SellProduct.

10.2. The Company may update the terms; updates are published on this page with a new "Last updated" date. Continued use means acceptance of the updated terms.

10.3. The applicable law is the legislation of the Republic of Uzbekistan.