Payment & Refund Policy

1. What You Pay For

1.1. The only paid service of SellProduct is the subscription plan of a shop. Plans, their features, limits and prices are published on the pricing page of sellproduct.net.

1.2. The free plan is free without a time limit. Paid plans start with a free trial period shown on the pricing page; no payment details are needed for the trial.

1.3. SellProduct does not take payments from the shop's buyers and does not charge any fee on the shop's sales.

2. Payment Procedure

2.1. A plan is paid in the management panel, in advance, for the number of months the User chooses. Longer periods may have a discount shown at checkout.

2.2. Payments are made online through a licensed payment provider. Card details are entered on the provider's secure page; the Company does not receive or store them.

2.3. Nothing is charged automatically. Every payment is started by the User; when the paid period ends, the User pays again or the shop moves to the free plan.

2.4. The paid period starts right after the provider confirms the payment and is added to the shop's current period. The payment history is available in the management panel.

2.5. By starting a payment, the User confirms the chosen plan and period and consents to the charge of the shown amount.

3. Refund Terms

3.1. A refund is made on the User's written request sent to the support email below from the account that made the payment, with the payment date and amount.

3.2. A full refund is made if the payment was taken twice by mistake, or if the service was unavailable for a long time because of the Company and the User could not use the paid plan.

3.3. In other cases a refund of the unused part of the period may be granted at the Company's discretion when the request is made within 14 days of the payment.

3.4. Approved refunds are returned to the same payment method that was used, unless the law requires otherwise. The time it takes depends on the User's bank.

4. Limitations and Conditions

4.1. Bank or provider commissions may be deducted from the refunded amount where applicable.

4.2. No refund is made for a period already used, for a plan the shop was downgraded from, or when the account was suspended for breaking the Public Offer Agreement.

4.3. After a refund the shop moves to the free plan from the refunded period.

5. Final Provisions

5.1. This Policy is an integral part of the Public Offer Agreement and is interpreted in accordance with the laws of the Republic of Uzbekistan.

5.2. By making any payment in SellProduct, the User confirms acceptance of this Policy.